Last Updated: January 2026
Optimoflow360 (“Optimoflow360,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you:
Create an account or use our platform
Purchase our services
Communicate with us
Engage with us on social media
It also explains your rights regarding your information.
By accessing or using our website or services, you consent to the data practices described in this Privacy Policy.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Changes are effective immediately upon posting. Your continued use of the website or platform constitutes acceptance of the revised policy.
We collect information in the following categories:
Personal Data includes information that identifies you as an individual, such as:
Name
Email address
Phone number
Business name
Billing address
Account credentials
Demographic information you voluntarily provide
You provide this information voluntarily when you create an account, purchase services, complete forms, communicate with us, or interact with our platform.
You are not required to provide Personal Data, but declining may limit access to certain features or services.
We automatically collect certain information when you access our website or platform, including:
IP address
Browser type
Device information
Operating system
Pages visited
Time and date of access
Referring URLs
This data is used for analytics, security, performance monitoring, and platform improvement.
Payments are processed by third-party payment processors. We do not store full payment card details.
Our payment processors may include:
Stripe
PayPal
Please review their respective privacy policies for details on how they handle your financial data.
If you communicate with us via email, SMS, chat, or support requests, we may retain those communications for customer service, recordkeeping, and quality assurance purposes.
If you interact with us through social media platforms (such as Instagram, Facebook, LinkedIn, or X), we may receive public profile information in accordance with the platform’s privacy settings.
If you access the platform via a mobile device, we may collect device identifiers, operating system details, and usage data. Optimoflow360 does not currently offer a standalone mobile application.
We use your information to:
Create and manage user accounts
Provide and operate our platform and services
Process payments and subscriptions
Communicate with users
Provide customer support
Send service-related notifications
Deliver educational content and updates
Improve platform performance and user experience
Analyze trends and usage
Prevent fraud and misuse
Comply with legal obligations
We process personal data based on one or more of the following:
Consent
Performance of a contract
Legitimate business interests
Legal obligations
We may share your information with:
Third parties who assist with:
Hosting
Payments
Email delivery
SMS and communication services
Analytics
Customer support
These providers are authorized to use your data only as necessary to provide services to us.
We may disclose data if required by law or to protect rights, safety, or property.
If Optimoflow360 is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Optimoflow360 does not sell, rent, or trade personal data.
Optimoflow360 is a business operations and communication platform, not a clinical Electronic Health Record (EHR) system.
We do not provide medical, mental health, or healthcare services
We are not a HIPAA-compliant EHR
Users are responsible for ensuring their own regulatory compliance
Users should not store Protected Health Information (PHI) or other sensitive health data unless governed by a separate written agreement.
We use:
Cookies
Analytics tools (such as Google Analytics)
Pixels and similar technologies
Cookies help us:
Improve site functionality
Understand usage patterns
Enhance user experience
You may manage cookie preferences through your browser settings.
You may opt out of marketing emails at any time by using the unsubscribe link or contacting us at [email protected].
Transactional and service-related emails may still be sent.
We retain personal data only as long as necessary to:
Provide services
Meet legal requirements
Resolve disputes
Enforce agreements
You may request deletion of your data, subject to legal and contractual obligations.
We implement industry-standard security measures, including:
Encryption
Secure servers
Access controls
Monitoring and safeguards
However, no system is completely secure. Use of the platform is at your own risk.
Optimoflow360 is not intended for individuals under age 16. We do not knowingly collect data from children.
Depending on your location, you may have rights to:
Access your data
Correct inaccuracies
Request deletion
Restrict processing
Withdraw consent
Request data portability
To exercise your rights, contact:
[email protected]
California residents have the right to:
Request disclosure of collected personal data
Request deletion of personal data
Opt out of any data sale (we do not sell data)
Requests can be made at:
[email protected]
Optimoflow360 is operated in the United States. If you access the platform from outside the U.S., your data may be transferred and processed in the U.S.
If you have questions about this Privacy Policy, contact us at:
Optimoflow360
[email protected]
https://optimoflow360.com